• A great reference for both LotusLive and Silanis e-SignLive - this shows the benefits of IBM's campaign to sign SaaS partners for the LotusLIve suite.
• $35,000 of additional revenue per month - that's real ROI.
• I'm guessing that Signature Mortgage has less than 1,000 users, making it an SMB in IBM's eyes.  Great to see a public reference for such an organisation.

TeamPoint makes the management of your policies and procedures easier than ever. TeamPoint tracks and manages the creation of your controlled documents, helping you remain compliant with employment law, health and safety regulations and standards such as ISO 9001.

TeamPoint also allows you to capture an employee’s acceptance of key policies and procedures and automatically provides a “Starter Pack” for new employees based on their location in your organization. Integrated with LotusLive collaboration tools, now you can share your documents through LotusLive while still controlling versions and access through TeamPoint.

This application works with LotusLive Engage and Connections and requires a subscription of TeamPoint.

MobileLive Android client for IBM's LotusLive cloud collaboration services.

Rich client version of IBM's LotusLive, the enterprise cloud based collaboration service. Gives you offline access to your Contacts, Activities, Communities, as well as Sametime instant messaging. Requires an existing LotusLive subscription or active trial account.

Northeastern Pacific Ocean earthquake countermeasures provide free LotusLive
March 14, 2011

Japan IBM (Hashimoto Takashi President, NYSE: IBM) is to support the rebuilding of northeastern Pacific Ocean Earthquake, "Earthquake Preparedness Program LotusLive northeastern Pacific Ocean off the free offer" to announce. The activities in the affected areas, organizations need a means of sharing information and e-mail (local governments, nonprofit organizations and philanthropic activities and charity work) to a subject in order to support our activities, Web browser only LotusLive available from today to start offering free use of three months for mail-enabled collaboration and organization.

"Earthquake Countermeasures program provides free LotusLive northeastern Pacific Ocean," an overview of the following.

Recorded

Program:
Northeastern Pacific Ocean Earthquake Countermeasures Program provided free of charge LotusLive
Conditions and subject:
Organizations that require e-mail capabilities for information sharing and Disaster Relief Act applies in the region (local governments, nonprofit organizations and philanthropic activities and charity work)
Period:
Today, 31 July 2011 (application deadline until April 30 2011)
Application Procedures:
Below, please contact us by e-mail contact information.
Northeastern Pacific Ocean Earthquake Countermeasures Program provided free of charge receptionist LotusLive
　Email: sbcloud@jp.ibm.com


* IBM LotusLive information, please see the following URL.
https: / / www.lotuslive.com/ja/

Driving Social Business from the Cloud with SugarCRM on IBM LotusLive

Date:	Mar 17, 2011
Time:	2:00 PM - 3:00 PM (Eastern Time)
Hosted By:	Allison Marentette (IBM LotusLive Social Business Cloud)
Presented By:	Jan Sysmans (Senior Director Product Marketing, SugarCRM), Brendan Crotty (Program Director, IBM LotusLive Social Business Cloud)

Join IBM and SugarCRM and learn how the SugarCRM integration with LotusLive drives social business and brings you "CRM Made Social". Get first hand insight on how this integration will benefit your organization and see how you can get started with SugarCRM and LotusLive today. 

Agenda: 

* How LotusLive and SugarCRM enable Social Business in the cloud 
* LotusLive overview and demo 
* SugarCRM integration with LotusLive demo
* Review availability and timelines

All attendees to this webinar will get a special discount to attend Sugarcon, the annual SugarCRM user conference.

1. I had a good chance to meet with SugarCRM Director of Communications, Martin Schneider, at the recent TFM&A show in London and discussed this LotusLive/SugarCRM integration with him.  It is clear that SugarCRM see LotusLive as a significant area of opportunity for them to move into the larger enterprises that IBM specialises in winning.
2. For IBM, Social CRM is going to be an area of significant growth over the next 3 or so years.  Gartner have released a report in the past week, saying that 'Use of Social CRM for Customer Service Will Grow Rapidly Over the Next Two Years'.  LotusLive already has links with SalesForce.com (though this is less impressive than the SugarCRM integration), and IBM has also purchased Unica who operate in a similar space.
3. Whilst less impressive in volume terms than the 'Google Apps Marketplace' than Google have for their Google Apps service, IBM is slowly growing an impressive list of ISV solutions that integrate with LotusLive.  Microsoft is growing a similar list too - this is clearly a battleground as the cloud-based collaboration war heats up!

At a glance

IBM LotusLive Notes 1.3 enhancements:

• Option to purchase cloud-based services for BlackBerry mobile device users
• Support for additional platform -- Android OS -- for users of the optional Traveler for LotusLive Notes service
• Additional mail management controls
• Advances in user experience

Overview

IBM LotusLive Notes 1.3 is a full-featured, cloud-based email service. Subscribing to the LotusLive Notes service means that IBM sets up, operates, and maintains your organization's Lotus Domino-based mailboxes via a LotusLive server farm operated within the cloud. LotusLive Notes offers users the benefits of the Lotus Domino mail server architecture and security without the mail server maintenance overhead.

With this update of LotusLive Notes, you get the addition of a fully hosted service offering for BlackBerry Enterprise Server, both with and without optional Mobile Data Services from Research In Motion (RIM).

Additional enhancements:

• Traveler for LotusLive Notes subscription supports Android operating system, expanding the mobile needs of virtually anyone.
• Additional Mail Manager controls are available as part of the web-based LotusLive Notes Administration experience (including automatic management of content older than "n" days and administrator-controlled User Exclude lists).
• Support for limiting the size of inbound file attachments for email messages (administrator controlled at the user or group level).
• User experience modifications in the area of calendaring and scheduling to further improve visual parity with the Notes client when working in LotusLive Notes via a standard web browser (including full support for alarm preferences plus font, background, and color updates).
• The ability to import contacts within LotusLive Notes web in any supported language.
• Support for purchasing subscriptions to the LotusLive Notes service.

This morning we released a service update to LotusLive Notes, as announced here. This is the third release of LotusLive Notes in six months, an impressive demonstration of IBM's ability to deliver in the software as a service market. 

Today's service update is notable mainly for the improvements to mobile access for LotusLive Notes. A new service, IBM LotusLive Notes Hosted Blackberry, offers a fixed-price, pay as you go full BES capability listing at US$10/user/month. LotusLive Notes Traveler has been extended and now offers Android device support on top of existing iOS and other devices. Some service improvements have been added from both the administration/management point of view and also some usability enhancements in LotusLive Notes web. 

We highlighted LotusLive Notes customers at Lotusphere including Panasonic and General Motors Component Holdings. Another wave of customers has been onboarding in the last few weeks. My team is busy planning the fourth release already, with plans for that and a fifth release still on tap for 2011. If you are looking for the best, most-integrated cloud collaboration solution, I encourage you to check out LotusLive Notes and LotusLive Engage and see what we've done -- and will continue to do -- to make the IBM collaboration stack stand up in a SaaS world with tons of value and at a cost-effective price.

Accelerating Cloud Collaboration in Organizations Around the Globe
 
Organizations including C&D Foods, Crawford & Company, the Fashion Institute of Design and Merchandising, General Motors Components Holdings LLC and General Milling Corporation have adopted IBM's cloud based email offerings. 

General Motors Components Holdings LLC (GMCH) purchased LotusLive to provide employees with cloud based email, calendar and contact management services.  A wholly owned subsidiary of General Motors, GMCH was looking to improve collaboration among its employees in plants in New York, Michigan and Indiana that manufacture HVAC climate control systems, powertrain cooling systems, engine management systems, automotive electronics and related products.  Formerly part of the Delphi Corporation, GMCH needed to move all employees to GM compatible systems after the acquisition from Delphi.  GMCH wanted a cloud solution that would meet GM's requirements for performance and reliability without the capital expenditure necessary to run email in-house.  They chose LotusLive Notes for the flexibility of the service and because of IBM's enterprise experience.  GMCH has also purchased LotusLive Connections to facilitate social networking and collaboration between employees in the Cloud. 

C&D Foods, based in Longford, Ireland, is one of Europe's leading high quality pet food manufacturers producing more than 150,000 tons of pet food annually. C&D Foods needed a quick and cost-effective way to move employees at their canning facility in the Netherlands off Microsoft Exchange. "We decided to move employees to the cloud with LotusLive iNotes. With its simple administration tools and user-friendly interface, LotusLive helped take pressure off our migration team.   We were able to move users quickly and easily without any interruption to our network or IT infrastructure.  With LotusLive, users can now access their e-mail, anytime, any place," said Rosalyn Donnelly, IT Manager, C&D Foods. 

Crawford & Company, based in Atlanta, Georgia, is the world's largest independent provider of claims management solutions to the risk management and insurance industry, as well as self-insured entities. "With a global network of more than 700 locations in 63 countries, we needed a cost effective, reliable email service," said Beverly Trice, Catastrophe Services, Crawford & Company.  "We chose LotusLive iNotes so field adjusters could have access to their email whenever, wherever.  More over, it's important that the email have a consistent email domain in a secure environment so the adjusters feel confident to share information with clients and communicate internally with colleagues." 

The Fashion Institute of Design & Merchandising (FIDM), a private college in California specializing in the fashion design, interior design and entertainment industries, adopted LotusLive iNotes to provide 7,500 students with low-cost, reliable Webmail that they can access anywhere on or off campus. 
FIDM's goal was to offer its students with email accounts that provide a consistent domain so the administration and faculty could communicate with the student body more effectively.  In FIDM's eLearning program, where most of the interaction between students and teachers happens electronically, LotusLive provides a consistent and reliable user experience for the entire class which facilitates more effective communication.   FIDM also wanted to ensure that its students had a professional email account to use when applying for internships or jobs.  Prior to moving to LotusLive iNotes, students used their free, personal email accounts and the administration did not always have the correct email address for every student on campus. LotusLive helps the students and faculty stay in touch with each other more efficiently. 

General Milling Corporation (GMC) is one of the largest integrated food companies in the Philippines with offices and plants located throughout the country.  In business for 50 years, the company was looking for a reliable and cost-effective collaboration platform as a foundation for growth as they aim to become one of the top food producers in Philippines.    The company adopted LotusLive's complete collaboration suite to provide its employees with cloud-based e-mail and advanced collaboration tools.  Moving e-mail to the cloud with LotusLive Notes allows the company to expand IT resources while still having access to business-class messaging and the latest technologies from IBM.  GMC also purchased LotusLive Engage for web conferencing and other collaboration capabilities such as file sharing, instant messaging and activity management, to promote greater collaboration among its widely dispersed workforce and its partners and vendors.
 
Organizations including the Australian Bureau of Statistics and the Zoo and Aquarium Association of Australia have adopted LotusLive Engage to drive increased collaboration across geographically distributed teams. 

For example, the Australian Bureau of Statistics (ABS) adopted LotusLive across its 3,200 person organization for increased project collaboration with other international statistical agencies.  The ABS are members of several international networks developing standards and applications for statistical processing.  By adopting LotusLive Engage, the international project teams have been able to quickly share skills and intellectual property and assets, design and co-develop statistical standards and applications -- all within a secure, cost-effective environment that LotusLive provides. 

The Zoo and Aquarium Association of Australia integrates more than 90 zoos and aquariums across Australia, New Zealand and the South Pacific in a network for wildlife conservation, environmental education and wildlife research.  Its main activity is the Australasian Species Management Program (ASMP) which has a mission "to plan and manage animal collections cooperatively, in ways that promote sustainability and contribute to species conservation."  The Association has adopted LotusLive Engage as its collaboration platform to support more than a 100 species programs that involve teams implementing best practice policy across the region. The Association has found the platform to be secure and easy to use and a good way of disseminating current information and collecting feedback. 

By adding business partner integrations, LotusLive delivers more cloud-based options to simplify and improve everyday business activities. IBM LotusLive offers integrated applications from business partners that are designed to help companies of all sizes, in every industry, work more efficiently and effectively.    

Today, IBM is announcing two new partnerships with SugarCRM and Ariba, delivering integrated applications that deliver Cloud collaboration within CRM and commerce applications.  

SugarCRM, a leading provider of open source CRM software, is integrating LotusLive into its customer relationship management application. The combined offering will help sales more effectively collaborate with prospects and customers during lead generation, lead-to-cash and issue resolution processes.  For example, a sales agent can now instantly launch a LotusLive online meeting with key prospects right from the Sugar application, and quickly and easily share important files and information with a few simple clicks.    

This capability provides a more streamlined experience for the prospect, creates greater visibility into account activity, and increases CRM user productivity, which can shorten sales cycles and increase revenue for sales organizations. The new service is expected to be available during the first half of 2011.  

With today's news, Ariba is integrating LotusLive into its Ariba Discovery service. Ariba Discovery is a free, easy-to-use service that provides access to more than 325,000 sellers in more than 400 business categories. Ariba Discovery for LotusLive lets buyers and sellers more easily collaborate through online meetings, and through web conferences, online chats, and sharing documents, resulting in improved communications and faster decision making. The service is expected to be available during the first half of 2011.

IBM LotusLive is a portfolio of online services that deliver scalable, security-rich email, web conferencing, and collaboration solutions, enabling you to interact with your employees and business network without in-house IT resource requirements. It is a cost-effective way to communicate better with your employees and business network. With LotusLive you benefit from essential and effective collaboration tools in a securely designed environment that helps simplify and improve your daily business interactions with customers, partners, and colleagues.

This IBM Redguide publication highlights the IBM LotusLive services, including details about the business need and business value of these services. It provides a scenario showing how these services can apply to your business and presents a high-level discussion of the LotusLive cloud-based architecture.

Overall, the LotusLive Notes release does not feel that dramatic. It's only with its context in history does the true meaning of its next progression begin to illuminate and we see how connected IBM and Microsoft are to developments in collaboration and the cloud.